Q&A
FIND
YOUR
CLICK
MOMENT
FEATURE
DECODING
DATA-DRIVEN
RETAIL
Q&A
KEEP YOUR
WEARABLES
CLOSE
AND DATA
CLOSER
FEATURE
BOTS &
BRANDS
INNOVATING
AT THE
INTERSECTION
WITH CONVERGENCE ALL AROUND US
HOW CAN WE CONTINUOUSLY INNOVATE?
COVER STORY
Innovating
at the
Intersection
WITH CONVERGENCE ALL AROUND US,
HOW CAN WE CONTINUOUSLY INNOVATE?
BY
FRANS JOHANSSON

Author of The Medici Effect and The Click Moment. He founded The Medici Group to put his ideas around intersectional innovation into practice with Fortune 500 companies.

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STRATEGIES
#1 LOOK FOR
UNUSUAL COMBINATIONS
#2 SEEK OUT
DIVERSITY
#3 PAY ATTENTION
TO SURPRISE
#4 ADAPT WITH
CHANGING NORMS
#5 PUT A NEW
LENS ON
#6 CHANGE THE
RULES
STRATEGY
# 1/6
LOOK FOR
UNUSUAL
COMBINATIONS
Look beyond the obvious to
secondary or even hidden meanings.
Have you ever wondered how businesses and individuals stumble upon innovations at unusual junctures? Do you know the easiest way to unleash the creative streak in your people?
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STRATEGY
# 2/6
SEEK OUT
DIVERSITY
Gaze beyond commonality and comfort.
How do you ensure your teams are exploring as many possibilities as they can when problem-solving or developing new ideas? How do you help teams become more intersectional? How do you introduce diversity without creating personnel conflicts?
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STRATEGY
# 3/6
PAY ATTENTION
TO SURPRISE
When surprise comes, don’t ignore it - explore it.
Don’t be surprised if you start seeing ideas and possibilities everywhere. Look beyond the obvious. How do you decide which ideas to pursue? How can you or your team take advantage of this trend?
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STRATEGY
# 4/6
ADAPT WITH CHANGING NORMS
Jump-start your thinking by sketching analogies and shifting approaches.
Do you usually pay attention to shifts in technology but often forget about other, less obvious areas? Do you think your teams can innovate sitting at their desks, find inspiration in familiar places, challenge and deliver game-changing solutions?
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STRATEGY
# 5/6
PUT A NEW LENS ON
Get a team who does not just the job, but dares to think outside of the box.
Failing to reinvent the wheel has led to untimely death or near-fatal setback for several organizations. Are you consistently reinventing to stay relevant in the marketplace and for sustained success? Are you pushing your team to ask questions that can generate ideas towards product reinventions?
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STRATEGY
# 6/6
CHANGE THE RULES
Re-engineer your strategies to fully transform with the times.
By changing the rules at the micro-level of your organization, can you set yourself up to challenge the rules of your industry at large? As an organization are you ready to disrupt your own business model by cannibalizing your products?
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BE UNSTOPPABLE
WORK AT CROSSROADS
Barring a few well-known exceptions, large organizations have patchy records in delivering innovation consistently, partly due to its uncertain nature-equally abundant in reward and risk. In larger measure, we believe that the strait-jacketed and incremental approach that corporations are comfortable with have unwittingly created an oxymoron-‘Innovation As Usual.’ As seen by our collection of examples, innovation is not slowing down or hitting dead-ends. Breakthroughs from start-ups, academics, research labs and prodigies are gaining momentum in the digital age.
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INTERVIEW
FIND
YOUR
CLICK
MOMENT
FIND YOUR CLICK MOMENT
NAVEEN RAJDEV (NR), Chief Marketing Officer, Wipro, in conversation with FRANS JOHANSSON (FJ), highly-acclaimed author of THE MEDICI EFFECT and THE CLICK MOMENT and CEO of The Medici Group on how great ideas happen, how technology companies can innovate at Intersections, and how to increase 'Click Moments' in our lives.
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INTERVIEW
KEEP
YOUR WEARABLES CLOSE
AND YOUR DATA CLOSER
Online data privacy is probably a debate too late.
Prof. Sundaram of UIUC calls it the Faustian Bargain we have made, with an asymmetric twist that favors businesses. And if mistrust about privacy spills over from online to IoT devices and infrastructure, the potential of Internet of Things (IoT) could be stunted in infancy.
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FEATURES
Bots and
Brands:

AI's Customer
Relationships depend on Trust
SMART BOTS THAT CAN PERSONALIZE INTERACTIONS ARE CRUCIAL FOR BRANDS TO SUCCESSFULLY LEVERAGE ARTIFICIAL INTELLIGENCE
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FEATURES
DECODING
DATA-DRIVEN
RETAIL
With businesses being increasingly driven by data, the future of retail will be deeply wedged by how brands manage personal data trails, left behind by shoppers at different touchpoints.
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